Set
up Facebook Timeline once the appearance of your Timeline or Facebook
Page is looking good. Next, it’s time to and focus on your content.
First you need to invite engagement-
This
means building relationships with your prospects, followers, and
customers. Fortunately, this shouldn’t take long – especially if you’ve
already given them a sense that they “know” you through your
well-optimized Cover Photo and Profile Photo statement (reinforced by
your App Tabs).
1. Listen to your followers – then answer. When someone makes a comment, start by clicking “Like”
to acknowledge you’ve read the comment. This simple action in itself
can be a powerful first contact, not to be underestimated. You’ve gone
out of your way to connect – they’re flattered and pleased (even if
they’re muttering it’s no big deal).
But that’s just the beginning. If someone has left a thoughtful or useful comment – For example,
a specific compliment on your new look or a tidbit of truly unique
information you can really use in your business or life – leave a
comment as well; at the very least thank them for sharing that
particular piece of information.
This will help build the know, like, and trust you engine.
And
use their first names – people respond really well to this: It makes
them feel you know who they are (and care). The sweetest thing to a
person’s ear is to be acknowledged by their first name. Try this in
person and see the reaction that you get.
Visit their Timelines and start scanning their posts, making note of what they’re all about.
i.e Get to know them, so you can make them feel that you care about them on a personal level.
Next
time they post on your page or comment, not only will they feel like a
“friend” to you, but (if you reply or acknowledge) you’ll feel like a
friend to them.
And that’s the beginning of trust!
2. Be active – not static!
People nowadays are looking for entertainment – even when they’re
seeking serious information. One of the best ways to hook them is to
present them with an interactive post.
For example:
· A post containing a question (“What was your funniest makeup party moment?”), a command (“Go check out my album right now…”) or an element of mystery that intrigues them into finding out more (“Check out my photo album right now --You won’t believe what that happened at my last eyebrow reshaping party!”)
3. Post photos of QR codes for people to scan
– either as a custom App Tab or simply in your feed: This can be
highly effective too. People who use QR code scanners on their mobiles
love to find out what’s at the end of the rainbow. (Just make sure it’s
worthwhile!) – perhaps offer a Freebie if they scan the app.
You
can also combine two types of interactive content – by using a QR code
to send your Facebook viewers to your own coupons, discounts and
exclusive special offers.
4. Contests and sweepstakes-
are also allowed on Facebook, and both are a great way to engage
viewers – just make sure you absolutely follow the rules concerning
these, using only Facebook-approved Apps to deliver them.
5. Include a photo-
if you are sharing via a third-party App like HootSuite. Otherwise,
you’ll lose both your Share and Comment button for that post – and the
chance for people to engage. (And people often mention frustration when
they want to comment on a post, but can’t.)
Include
a photo anyway… no matter what the post. It will increase your
audience, as Facebook will weigh your post more favorably and assign it
more importance.
Use
videos too (and add a Video app, if you haven’t done so already). Even
if it’s a 60 second elevator speech. Let people get to know you.
6. Share content from Pinterest
– especially if your audience is primarily female (and if they too
share Pinterest content). Focus on sharing the sort of content they
enjoy and don’t focus on yourself!
7. Cut down on the number of graphics “boards” and Pinterest photos you share- Don’t go crazy with a ton of photos. It will just annoy people, and make them leave quickly.
Similarly,
if one post really incites Comments and/or Shares, resist the urge to
post more content. That post is really working hard for you: Let it do
its stuff!
8. Change your Cover Photo often. This is easy enough to do – simply hover your mouse over your Cover Photo and it will give you the option to “Change cover”.
When you’re commissioning a Cover Photo from your favorite designer, make it a bundle of at least three, so you can rotate them.
You don’t need to rotate your Profile Photo, but if you’re using a Headshot, update it at least once a year.
And, of course, if you want to include text into your Profile Photo for some special event, you can update it then.
9. Use Apps your audience will appreciate. We’ve
already spoken at length about Apps, but just make sure you install
third-party Apps that will add to your Timeline engagement – not bore or
drive your audience away.
10. Remember those “Calls-to-Action!” As
we mentioned earlier, a call to action can be anything that drives your
followers to take action – a simple command, a question, a
recommendation, a QR code, an URL or a blog post link.
Think
about what you want your followers to do, this Facebook session, before
you ever sign on. Jot it down. (E.G. “Ask them what their most fun
summer makeup marketing activity is”) That way, you won’t get
distracted by an urgent private message or a fascinating post.
11. Include Polls and Surveys – this is the quickest way to find out what your audience prefers!
For example: What is their favorite makeup party theme?
12. Be yourself.
Whatever you do, don’t follow these tips so religiously that your
Timeline and Facebook Page ends up feeling bland and generic! Do keep
an eye on your Facebook overview, creating a healthy mix of post types.
The
trick to making your posts feel highly personal, friendly and engaging
without actually revealing intimate personal details or bombarding (or
repelling) people with Too Much Information lies in sharing only
personal items you think over fifty per cent of your followers will
really enjoy.
How to Use Facebook's Timeline to Market Your Beauty Business
Rules of Engagement
Most of all, when you set up facebook timeline to engage with your Facebook audience daily – post at least once a day.
Find
out when your most active followers visit, and reserve at least a
fifteen minute slot to post something, acknowledge Comments and “Likes” –
and Comment/”Like”/Share others’ posts.
Let
your followers know how valuable their lives, problems, insights,
shares, photos and thoughts are to you – and you’ll become equally
valued to them.